12/17/2023 0 Comments Invoicing apps australia![]() ![]() Your two 1-star reviews are the first time we're hearing of your issues, as we did not receive any communication regarding the issue from you via our email address or our support system.Īs per our monitoring system as well as manual checks performed just now, all services are operating normally and we've not received any messages from other users regarding any issues.Ĭan you please elaborate what exactly doesn't seem to work for you? We'd be happy to help you get it sorted out ASAP, but as of right now it looks like everything is OK on our end. I trust that you will treat this issue with the seriousness it deserves and take immediate action to rectify it. I want to emphasize the urgency of this matter and the impact it is having on my business operations. Additionally, I would appreciate an explanation for the cause of this disruption and the measures being taken to prevent similar incidents in the future. I kindly request that you prioritize the resolution of this issue and provide me with a clear timeline for when the platform will be fully operational again. I am concerned that this situation might reflect poorly on my business, as my clients rely on timely and accurate invoicing. This disruption has not only affected my ability to generate and send invoices on time but has also created a breakdown in communication with my clients. This level of service is disappointing and not in line with the standards I expect from a service provider. ![]() Despite my attempts to reach out via email, I have not received any acknowledgment or assistance. What is particularly troubling is the complete lack of communication and responsiveness from the support team. However, I have been unable to access the application and website since this morning, leading to significant disruptions in my workflow. As a long-standing user of your service, I rely heavily on it for seamless automated invoicing for my business operations. I am writing to express my deep concern and frustration regarding the current unavailability of the platform. ![]()
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